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“Misunderstandings” like this should never happen. Managers of large and complex operations put systems in place to promote efficiency and prevent accidents such as occurred in Niagara Falls a little over a month ago.

As the water rose on their first floor apartment, Rosa Sosa and her family fled to a vacant unit on the second floor. They watched in horror as it continued to rise, as it swallowed most of the cars in the parking lot that rings their sprawling two-...