Tuesday, October 3, 2017
Robots Are Replacing Fast Food Workers At New Shake Shack
It’s the future of fast food bytes in the Big Apple.
Robots will replace humans and cash won’t be accepted at a soon-to-open Shake Shack in the East Village, reps for the popular burger chain said Monday.
Customers will place orders via an app and at touch-screen kiosks inside the restaurant, which is scheduled to open an Astor Place branch later this month, according to company CEO Randy Garutti.
Workers dubbed “hospitality champs” will guide diners through possible tech glitches as they place orders at the kiosks, which only accept credit cards . . .