New York Community Trust Says Workers Need Better Platforms for Choosing Benefits

Wednesday, October 28, 2015
New York Community Trust Says Workers Need Better Platforms for Choosing Benefits
 
Remember how complicated it was to understand your health care benefits when you got your first real job? Now imagine trying to figure it out if all the information was in another language. That is exactly what happens to millions of Spanish-speaking workers and their families in the United States, and it’s costing them — and their employers — a lot of money.
 
In 2013, 21 percent of U.S. households (about 62 million people) reported speaking a language other than English at home, and Spanish was by far the most common at 62 percent. That same year, there were roughly 11 million Latino immigrants working in the United States.
 
“As our workforce in this country becomes more diverse, it’s just good practice to think about what form information should come in for it to be most effective,” said Irfan Hasan, senior program officer of health and people with special needs at the New York Community Trust, which supports an array of nonprofits in the city. That means giving workers the information they need in a language — and platform — that is most easily accessible, he said. . .  
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