The Director, Evaluation and Learning, Education (United Way of New York City)

Tuesday, August 16, 2016

Organization: United Way of New York City

Name of Position: The Director, Evaluation and Learning, Education

Organization URL:

City and State: New York

United Way of New York City (UWNYC) is a nonprofit mobilizing people and organizations to eradicate barriers and create opportunities that improve the lives of low-income New Yorkers. Part of the United Way Worldwide system, one of the world's most recognized charitable brands, we envision caring communities in which all individuals and families have access to quality education and the opportunity to lead healthy and financially secure lives. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance.

UWNYC works side-by-side with individuals, nonprofits, government, businesses, foundations, faith-based organizations, and community partners in developing strategies to produce far-reaching results. We create and fund initiatives focused on improving the quality of life for individuals and families; provide technical assistance, leadership development, and other support to strengthen the capacity of our nonprofit partners; and advocate on important issues affecting our communities.

The Position:

The Director, Evaluation and Learning, Education, will provide leadership and day-to-management for all performance management and evaluation activities for the Education unit. The Director will oversee the design and maintenance of Education performance management systems, all data collection, and all internal evaluation efforts.

 Reports To: Vice President, Education

Duties and Responsibilities Include:

  • Design or modify specific data collection instruments for UWNYC Education programs such as pre/post-tests, surveys, assessments, interview guides, and focus group protocols;
  • Analyze collected output, attendance/dosage, and outcome data and prepare reports for internal use and external distribution summarizing analyzed results;
  • Disseminate evaluation results to UWNYC Education partners, including federal and municipal agencies, foundations, community organizations, and others;
  • Act as liaison between UWNYC Education and all external evaluation projects and organizations;
  • Work closely with Resource Development to provide outcome information for proposal writing and author text for evaluation plans and logic models;
  • Represent UWNYC publicly and regularly present/speak on evaluation and performance management work to a variety of audiences (existing and potential funders, government officials, foundations, etc.);
  • Ensures timely monitoring and that measurement of changes in program conditions are taken into consideration in planning, assessing impact and reporting on progress.
  • Participates in leadership strategic planning process, specifically regarding program design and planning.

Learning and Capacity Building:

  • Coordinates effective dissemination of findings, conclusions, recommendations and lessons learned from evaluations, with a view to improving the program design and strategy and contributing to wider learning.
  • Promote a culture of reflection, learning, and data-based decision making among UWNYC staff and CBO partners;
  • Builds core competencies of UWNYC staff and UWNYC CBO partners through training and technical assistance
  • Provides technical guidance and support to UWNYC CBO partners;
  • Other
  • Collaborates with IT to review and alter our current data and reporting system as needed
  • Collaborates with Marketing and Communications to provide outcome information
  • Participates in special projects and performs additional tasks assigned. 


  • Bachelor’s degree in public policy, public administration, public affairs, sociology, history, social work or related field that includes background on research and evaluation, outcome measurement, or statistics. Master’s degree preferred;
  • A minimum of three to five years’ experience with both quantitative and qualitative research methods, tool design and validation;
  • Experience working with databases, performance management systems, or other data collection systems;
  • Experience in a fast-paced, entrepreneurial environment with a strong focus on metrics and data-driven decision making, preferably in a not for profit organization;
  • Track record in managing or overseeing research, evaluation, or performance management projects. This should include experience supervising staff, project budgeting and planning, and managing workflow;
  • Experience in design and modification of program logic models / theory of change models or similar planning documentation;
  • Excellent organizational and communication (verbal and written) skills;
  • Proficient with spreadsheets, including use of Microsoft Excel. Ability to work with databases, (such as Microsoft Access) and experience with statistical analysis packages;
  • Excellent interpersonal skills, a collaborative approach and willingness to work as part of a cohesive team;
  • Excellent analytical ability, written and verbal communication skills; ability to summarize complex issues clearly and concisely;
  • Ability to design, modify, and administer written assessment instruments (pre/post tests and surveys);
  • Ability to provide ongoing staff training on data collection methods, evaluation concepts, and use of computers for data entry;
  • Ability to deal effectively with a wide range of individuals and organizations;
  • Passion for, and commitment to, improving the lives of disadvantaged families; sensitivity to the needs of diverse racial and ethnic populations.

How to Apply:
Please send a cover letter and resume to with the title Director Evaluation in the subject line of the email. No phone calls or faxes accepted. Because of the high volume of applicants, we regret that we will be unable to respond to all submissions. UWNYC offers a competitive compensation and benefits package. Candidate must be able to pass a comprehensive background and reference check.
United Way of New York City is an Equal Opportunity Employer

Application Deadline: September 16, 2016

Start Date: October 17, 2016

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