The Grants Analyst is a key member of the Community Investing and Development (CID) Operations and Business Management team, reporting to the VP, Grants Manager and primarily supporting the Citi Foundation. The CID group works to enhance Citi’s positive social impact through strategic philanthropy, community relations, equity investing, and innovative financial solutions. The Foundation works to promote economic progress and improve the lives of people in low-income communities around the world. The Grants Analyst has specific responsibility for supporting grants administration as well as information and reporting system management.
Key Responsibilities:
Grants Administration (50%):
- Perform due diligence and completeness review of grant applications and liaise with applicants, Foundation program officers, and Citi colleagues worldwide to ensure grants meet Foundation requirements
- Assist in coordination of grantee onboarding and grant payment processes
- Respond to Foundation-related and grant-specific inquiries from current and prospective grantees and from Citi colleagues
- Ensure timely receipt of grantee reports and grant modifications
- Prepare approved grants for Community Reinvestment Act (CRA) verification
- Advise on process improvements to increase efficiency; systematize and document processes and procedures
- Assist as needed with similar workstreams supporting other CID units, including U.S. Community Relations
Information and Database System Management (40%):
- Prepare and provide data for external benchmarking surveys, assist in ad hoc reporting, and run regular efficiency metrics for internal and external purposes
- Support the team in providing top-notch user experience for internal and external users of the grants management and business process management systems (including customer service, technical support, and problem resolution)
- Ensure data quality assurance process is in place and regularly completed
- Advise on appropriate system and workflow improvements
Operations Administration (10%):
- Assist in ensuring adherence to Citi compliance requirements and initiatives such as internal and external audits, screenings, Anti-Bribery & Corruption approvals, Managers Control Assessment, Information Security, Continuity of Business, and Records Management
- Process vendor invoices and submit purchase orders for payment
- Provide administrative support to senior managers, including scheduling meetings, planning travel, and processing Travel and Expense reports
- Support departmental needs and manage special projects as needed
Qualifications:
- Bachelor's degree and 1+ years in public affairs, philanthropy, corporate social responsibility, or related field, or in a financial, operational, or similar administrative role in high-volume, fast-paced, compliance-minded, audit-ready environment
- Detail-oriented and organized and able to prioritize and multi-task
- Excellent communication skills, both written and oral; customer service mindset
- Excellent organizational and time management skills
- Highly proficient in MS Office (Excel, Word, Outlook, and PowerPoint) and ability to quickly learn new software programs
- Willing and able to perform administrative tasks as instructed but also to work independently on self-directed projects
- Able to work with staff to problem solve and troubleshoot general inquiries
- Knowledge of Fluxx or other grants management software preferred