Health System Performance for the High-Need Patient: A Look at Access to Care and Patient Care Experiences

Publication date: 
August, 2016
Source(s): 
The Commonwealth Fund

Health System Performance for the High-Need Patient: A Look at Access to Care and Patient Care Experiences

Patients with multiple chronic diseases along with cognitive and physical limitations have the greatest sustained health care needs. As a group, they use the most health care services and account for a disproportionately large share of health care spending.1 To strengthen our health care system, it is critical that we improve outcomes and reduce costs for these high-need patients.

This brief—the second in a series—examines the characteristics and health care experiences of adults with high needs, defined as people with three or more chronic diseases and a functional limitation in their ability to care for themselves or perform routine daily tasks...

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